Shipping & FAQ

📦 Shipping Information
Dispatch Location

All orders are dispatched from Sydney, Australia.

Ready-to-Ship Items

Orders for ready-to-ship items are typically dispatched within 1–3 business days.

Pre-Order Items

Pre-order items include estimated arrival windows in the product description.

Orders containing both ready-to-ship and pre-order items will be shipped together once all items have arrived, unless otherwise arranged.

Delivery Timeframes

Delivery times vary depending on destination and courier service.

Once dispatched, customers will receive tracking details via email.

Local Pickup

Local pickup is available by appointment in Haymarket, Sydney.

Pickup details and instructions will be provided after order confirmation.

❓ Frequently Asked Questions
Are your items authentic?

Authenticity is non-negotiable.
Every piece is individually selected and guaranteed authentic.

Why do vintage items show minor wear?

Vintage pieces may show minor signs of age, storage wear, or manufacturing variations. These characteristics are considered part of the item’s history and do not qualify as faults.

Can I cancel a pre-order?

Pre-orders are secured in limited quantities and cannot be cancelled once confirmed.

Can I combine orders?

Orders may be combined prior to dispatch where possible. Please contact us promptly after placing your order.

What if my order arrives damaged?

Please contact us within 48 hours of delivery with your order number and clear supporting photos.